Certified Pharmacy Technician II

Program: Fallon Tribal Health Center	Salary Grade: GS 9
Supervisor: Chief Pharmacist	Salary Range: $16.23- $19.38
FLSA Status: Non-Exempt	Regular Full-Time

POSITION DESCRIPTION

This position involves duties that require specialized skills and an extensive knowledge of pharmaceutical and pharmacy practices.  The position requires application of judgment based on substantial experience in pharmaceutical procedures.  The Pharmacy Technician is responsible for assisting the pharmacist(s) in ensuring the effective and efficient provision of patient care within the scope of the clinic.

ESSENTIAL DUTIES & RESPONSIBILITIES

1. The technician will have varying responsibilities, depending on applicable Tribal, Federal and State ordinances, rules, and regulations related to the preparation, review, dispensing, distribution, and control of drugs under the direct supervision of a pharmacist.
2. The technician typically is responsible for & performs routine tasks to help prepare, fill and label prescribed medications of patients for pharmacist review.  A partial but not all inclusive list of routine  duties are:
3. Daily screening of telephone calls from patients & physicians and provide needed telephone and administrative support for the department.
4. Develop and maintain a service log on all telephone calls with complete follow-up history and periodic report(s) of service call trends for the department.
5. Assist patients submitting written prescriptions and refill request.
6. Assist physician’s offices transmitting prescriptions electronically.
7. Correctly process prescriptions transmitted by physicians or prescriptions and refill requests submitted by patients.
8. Establish and maintain patient medication profiles when entering prescriptions into the Registered Patient Management System (RPMS).
9. Correctly identify and retrieve specified oral, topical and parenteral drug product(s) from inventories.
10. Exact counting of tablets and capsules, exact measuring of volumes of liquids, exact weighing of topical ointments/creams and correct reconstitution of powders for oral suspension.
11. Limited compounding of specified extemporaneous preparations from tablets or capsules, liquids or suspensions and topical ointments or cream.
12. Prepare prescriptions label(s), select the appropriate type(s) of prescription container(s), and affix the prescription label(s) and specified auxiliary label(s) to the container(s).
13. Identify “will call” prescriptions for patient pick up and “return to stock” medications not picked up by patient on a consistent and timely schedule.
14. Assist patients picking up medications and document verification that patient receives correct prescription(s).
15. The technician is also responsible for and performs routine tasks related to repackaging frequently prescribed pharmaceutical items into smaller units-of-use for pharmacist review with pertinent documentation.
16. The technician extensively collaborates with clinic Business Office Manager and pharmacy benefit managers (PBMs) to obtain reimbursement or refilling authority & adjust rejected claims for re-submission:
17. Ongoing data entry, revision and deletion of pertinent drug product information (NDC, dispense unit, etc.) via RPMS necessary for obtaining PBM reimbursements.
18. Troubleshooting third party prescription claims based on comprehension of pharmacy benefit plan parameters and reasons for on-line claim rejections.
19. The Pharmacy Technician refers questions regarding review of prescriptions or drug therapy, drug information requests, health matters or complex pharmaceutical functions outside of the scope of their skills, certification, or training to the supervising pharmacist.
20. This position is responsible for timely inventorying, ordering, receiving, marking and stocking of prescription and nonprescription medications, pharmacy reference materials, and other related department supplies through primary and secondary vendor(s) according to mandatory federal governmental contract provisions.
21. The technician is accountable for monthly, quarterly and annual reconciliation and trend reporting related to primary and secondary vendor drug product acquisition expenditures and drug product utilizations.
22. The technician is responsible for regularly scheduled calibration, maintenance and related quality control measures for medication counting machines and other department equipment such as computer printer, monitors, etc.
23. This position is accountable for removing from inventory all outdated medication on an ongoing and consistent schedule.
24. The technician is accountable for the monthly inventorying and stocking of the emergency cart and other department’s medications and removal of outdates.
25. The Pharmacy Technician participates in designated ongoing quality improvement activities in the pharmacy department as required by the American Association of Ambulatory Health Centers (AAAHC), which includes participation in organized staff meetings and continuing education programs as conducted by pharmacy, medical, nursing or administrative managerial staffs.
26. Responsible for RPMS Point of Sale (POS) billing private insurances, private individuals and/or Government entities for medications and medical/DME supplies.
27. Understand and comply (POS) billing regulations/policies including but not limited to Medicare and Medicaid programs.  Follow-up with payers, patients and other appropriate parties to collect open billings in a timely manner and to ensure compliance with billing regulations.  Coordinate all patient information and process paperwork accurately including preparation of file for (POS) billing. 
28. Performs other job related duties as assigned by the supervisor.
29. Responsibilities include (POS) billing, account follow-up and compliance with all governmental and regulatory agencies. 

KNOWLEDGE, SKILLS & ABILITIES

1. Must be able to work in a diverse minority environment with individuals of various ages and educational backgrounds.
2. Demonstrates appropriate communication skills, written and verbal, with patients, vendors, health care providers, and related staff in an outpatient Tribal clinic.

QUALIFICATION REQUIREMENTS

(To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions)

1. Must have a High School Diploma or a GED
2. Must have an active National Pharmacy Technician Certification (CPhT) at time of interview.
3. Must have a minimum of three (3) years of successful technician experience in a retail or Tribal Health Clinic.

EMPLOYMENT INFORMATION

Fallon Paiute-Shoshone Tribe and Native American/Indian Preference:  Employment preferences to members of the Fallon Paiute-Shoshone and to members of federally-recognized Indian Tribes shall apply to this position pursuant to the Tribe’s Personnel Policies.  Persons of Tribe and/or Indian ancestry and wish to claim these employment preferences should submit a copy of the Tribal Enrollment Card/Certification indicating the name of the Tribe they are enrolled with.

U.S. Veteran’s Preference:  Preference to opportunities to veterans honorably discharged from the United States Armed Forces shall apply to this position pursuant to the Tribe’s Personnel Policies.

Equal Opportunity Employer:  The Fallon Paiute-Shoshone Tribe does not discriminate on the basis of race, color, national original, sex, religious preference, age, handicap, marital status, political preference, genetics or membership or non-membership in any employee organization, except as allowed by Federal and/or Tribal Law.

Drug Free Workplace:  The Fallon Paiute-Shoshone Tribe is a drug-free workplace.  All employees are subject to a pre-employment and random drug screens.

Driving Record:  Employees who drive tribal vehicles must have a valid Nevada Driver’s License, be insurable under the Tribe’s vehicle insurance program, and must also provide a DMV printout annually.

Background Checks:  All employees must be able to pass a background check per the Tribe’s Background Check Policy.

Position Description Limitations:  This position description does not constitute an employment agreement between the Tribe and the employee, and is subject to change by the Council as the needs of the Tribe and the requirements of the job change.  This position description is not intended to present a descriptive list of the range of duties performed by any employee in this position and is not intended to reflect all duties performed within the position.